Key coordinator responsible for day to day commercial related matter, keeping existing customers updated of any trade related changes, attending to incoming enquiries from existing / potential new customers and ensuring customer satisfaction to the highest level.
Requirements
- Willing to work in Shah Alam, Selangor area
- Minimum Diploma or Degree - preferably in Maritime / Logistics
- Experience and knowledge in documentation (shipping agency / line) would be an added advantage
- Good command of English – both written and spoken
- Meticulous and systematic in process of carrying out task(s)
- Ability to work under pressure and independently
- Interest in International Business and related field
- Computer skills – experienced with MS office
- Motivated and enthusiastic team player – willingness to help out wherever possible and motivate others.
- Hands on and “Can do” attitude
What we Expect from you?
- Attending to customers' enquiries
- Booking summary
- Work out feeder connection where applicable
- To monitor booking regularly with customers to ensure its accuracy
- To monitor cargo presentation
- Regular communication with operations, logistics and documentation personnel to ensure all shipment smooth sailing.
- Regular communication with Principal office – Trade / Ops / Planner – for space / booking / waitlist confirmation etc.
- Provides sales supports to sales team members.
What you've got?
Work Life Balance - Attractive Staff Benefits - Fun & Exciting Activities - Career Opportunities
Sales Officer (HQ). Focus to market range of services offered by company. Managing a set of existing / potential customers – develop, acquire new business and maintenance of existing customers.
Requirements
- Min Diploma or Degree – major in Logistics, International business, marketing and economics an advantage
- Fresh graduate or Minimum 1 year work experience – preferable sales / marketing in service industry
- Possess own transport, and is willing to travel outstation
- Industry knowledge of both international and local Malaysian shipping practices will be an advantage
- Experience in shipping agency industry will be an added advantage
What we Expect from you?
- Taking cue from immediate superior – QEL’s direction, market and promote QEL’s range of agency shipping services accordingly
- To service and source for existing and potential clients
- Ensure customer profile is maintained
- To ensure information flows between all internal functional departments and clients
- To attend and follow through enquiries from clients
- Timely, accurate and quality sales report submission (pre & post plan) of his / her own sales calls via internal system
- To monitor debtors aging for all accounts
- Monitor and achieve sales target given
- Regular dialogue with commercial team with regards to current market situation and dynamics of trade related to the principal’s tradelane(s)
- To assist in information/market intelligence gathering and report
What you've got?
Work Life Balance - Attractive Staff Benefits - Fun & Exciting Activities - Career Opportunities
Operation Officer (HQ). Ensure effective liaison with agents and coordinated arrangement of shipments.
Requirements
- Min SPM, Diploma or Degree – preferably in Maritime / Shipping
- Fresh graduate
- 2 years of working experience in similar functions will be an added advantage.
- Male preferred - In view of the job requirement
- Possess own transport, and is willing to travel outstation
What we Expect from you?
- Attendance promptly to customer inquiries by providing information/solution
- Fully responsible in vessel planning
- Able to communicate with all levels through various channels.
- Computer literate
- To ensure daily vessel update and documentation is prepared promptly and accurately
- Able to work independently and handle ad-hoc task assigned by superior
- Coordinate port calls for assigned customer accounts effectively, including proper monitoring of the vessel
What you've got?
Work Life Balance - Attractive Staff Benefits - Fun & Exciting Activities - Career Opportunities
Sales Officer (QEM)
Sales Officer (Johor branch). Focus to market range of services offered by company. Managing a set of existing / potential customers – develop, acquire new business and maintenance of existing customers.
Requirements
- Willing to work in Pasir Gudang, Johor area
- Possess own transport, and is willing to travel outstation
- Min Diploma or Degree – major in Logistics, International business, marketing and economics an advantage
- Good command of English & Chinese – both written and spoken
- Fresh graduate or Minimum 1 year work experience – preferable sales / marketing in service industry
- Industry knowledge of both international and local Malaysian shipping practices will be an advantage
- Experience in shipping agency industry will be an added advantage
What we Expect from you?
- Taking cue from immediate superior – QEL’s direction, market and promote QEL’s range of agency shipping services accordingly
- To service and source for existing and potential clients
- Ensure customer profile is maintained
- To ensure information flows between all internal functional departments and clients
- To attend and follow through enquiries from clients
- Timely, accurate and quality sales report submission (pre & post plan) of his / her own sales calls via internal system
- To monitor debtors aging for all accounts
- Monitor and achieve sales target given
- Regular dialogue with commercial team with regards to current market situation and dynamics of trade related to the principal’s tradelane(s)
- To assist in information/market intelligence gathering and report
What you've got?
Work Life Balance - Attractive Staff Benefits - Fun & Exciting Activities - Career Opportunities
Customer Service Officer (QEM)
Key coordinator responsible for day to day commercial related matter, keeping existing customers updated of any trade related changes, attending to incoming enquiries from existing / potential new customers and ensuring customer satisfaction to the highest level.
Requirements
- Willing to work in Pasir Gudang, Johor area
- Minimum Diploma or Degree - preferably in Maritime / Logistics
- Experience and knowledge in documentation (shipping agency / line) would be an added advantage
- Good command of English & Chinese – both written and spoken
- Meticulous and systematic in process of carrying out task(s)
- Ability to work under pressure and independently
- Interest in International Business and related field
- Computer skills – experienced with MS office
- Motivated and enthusiastic team player – willingness to help out wherever possible and motivate others.
- Hands on and “Can do” attitude
What we Expect from you?
- Attending to customers' enquiries
- Booking summary
- Work out feeder connection where applicable
- To monitor booking regularly with customers to ensure its accuracy
- To monitor cargo presentation
- Regular communication with operations, logistics and documentation personnel to ensure all shipment smooth sailing.
- Regular communication with Principal office – Trade / Ops / Planner – for space / booking / waitlist confirmation etc.
- Provides sales supports to sales team members.
What you've got?
Work Life Balance - Attractive Staff Benefits - Fun & Exciting Activities - Career Opportunities
Key coordinator responsible for managing and maintaining computer systems, providing technical support to staff, maintaining records and databases, assisting with administrative tasks, and developing and implementing policies and procedures related to IT and administrative functions.
Requirements
- Willing to work in Shah Alam, Selangor area
- Possess at least a Professional Certificate in Computer Science / Information Technology or equivalent
- Min 2 years’ experience in the related field
- Strong technical skills and experience with a range of software and hardware, including Microsoft Office, networking, and troubleshooting
- Excellent communication and interpersonal skills, with the ability to work effectively with staff at all levels of the organization.
What we Expect from you?
- IT Support: Provide technical assistance and support to employees in troubleshooting hardware, software, and network issues
- System Maintenance: Maintain and update computer systems, software, and servers to ensure smooth operations and optimal performance
- User Account Management: Manage user accounts, permissions, and access rights for various systems and applications
- Vendor Management: Serve as the main point of contact between the company and IT vendors, ensuring effective communication, timely resolution of issues, and adherence to service level agreements
- Documentation and Reporting: Maintain accurate records of IT assets, licenses, and warranties. Generate reports on system performance, maintenance activities, and IT-related expenses.
What you've got?
Work Life Balance - Attractive Staff Benefits - Fun & Exciting Activities - Career Opportunities