Career

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Customer Service Officer   

Key coordinator responsible for day to day commercial related matter, keeping existing customers updated of any trade related changes, attending to incoming enquiries from existing / potential new customers and ensuring customer satisfaction to the highest level.

Requirements
  • Minimum STPM OR Diploma.
  • Experience and knowledge in documentation (shipping agency / line) would be an added advantage
  • Good command of English – both written and spoken
  • Meticulous and systematic in process of carrying out task(s)
  • Ability to work under pressure and independently
  • Interest in International Business and related field
  • Computer skills – experienced with MS office
  • Motivated and enthusiastic team player – willingness to help out wherever possible and motivate others.
  • Hands on and “Can do” attitude
What we Expect from you?
  • Attending to customers' enquiries
  • Booking summary
  • Work out feeder connection where applicable
  • To monitor booking regularly with customers to ensure its accuracy
  • To monitor cargo presentation
  • Regular communication with operations, logistics and documentation personnel to ensure all shipment smooth sailing.
  • Regular communication with Principal office – Trade / Ops / Planner – for space / booking / waitlist confirmation etc.
  • Provides sales supports to sales team members.
What you've got?
Attractive Staff Benefits - Fun & Exciting Activities - Career Opportunities
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Sales Executive - Project   

As the Sales Executive for Projects / Heavy Transport (PHT) department, focus to market range of services offered by LKC / QEL related to heavy transport / lifting, barge and shipping services. Managing a set of existing / potential customers – develop, acquire new business and maintenance of existing customers.

Requirements
  • Minimum 2 years sales experience – preferably sales / marketing in service industry.
  • Preferably degree holder – major in Logistics, International business, marketing and economics an advantage.
  • Industry knowledge of both international and local Malaysian shipping practices will be an advantage.
  • Experience in heavy transport / lifting industry will be an added advantage.
  • Results orientation – proven ability to achieve challenging deadlines
  • Proficient in English – both written and verbal communication skills – ability to explain pertinent information clearly and concisely to people at all levels of the organization
  • Computer skills – experienced with MS office and all other commonly used software(s).
  • Motivated and enthusiastic team player – willingness to help out wherever possible and motivate others.
  • Able to work under pressure and independent.
  • Mobile and flexible in work time.
  • Strong analytical skills and an eye for detail
  • Hands on and “Can do” attitude
What we Expect from you?
  • Taking cue from AGM – QEL’s direction, market and promote QEL’s range of logistics services accordingly.
  • To service and source for existing and potential clients.
  • Ensure customer profile is maintained.
  • To ensure information flows between all internal functional departments and clients.
  • To attend and follow through enquiries from clients.
  • Timely, accurate and quality sales report submission (pre & post plan) of his / her own sales calls via internal system.
  • To monitor debtors aging for all accounts.
  • Monitor and achieve sales target given.
  • Guide and monitor junior sales personnel.
  • Regular dialogue with operations / technical team with regards to current projects, learning from past projects and equipment situations.
  • To gather and report market intelligence and assist in the formulation of tactical plan to obtain a competitive edge over competition.
What you've got?
Attractive Staff Benefits - Fun & Exciting Activities - Career Opportunities
Apply Now

MIS Executive   

Responsible for managing the information systems of their employer. They are involved with any task related to managing of the employer’s information systems and IT infrastructure. Their primary concern is to improve productivity of the organization through effective implementation of IT system / policy and to ensure security and safety of employer’s electronic information and data is not compromised.

Requirements
  • Possess at least a Professional Certificate in Computer Science / Information Technology or equivalent.
  • Min 3 years’ experience in the related field.
  • Good command of English – both written and spoken
  • Hands-on experience with computer networks, network administration and network installation.
  • Act as alignment with user needs and system functionality to contribute to organisation policy
  • Preferably Executive specialized in IT / Computer - network / system / database admin or equivalent.
  • Critical Thinking Skills
  • Systems Analysis Skills
  • Complex Problem Solving Skills
  • Ability to work under pressure and independently
  • Motivated and enthusiastic team player – willingness to help out wherever possible and motivate others.
  • Hands on and “Can do” attitude
What we Expect from you?
  • Creating and managing the various databases used by their employer, which requires proficiency with database management software.
  • Provide technical support / troubleshooting on IT related issues including networking, hardware and application software and office equipment.
  • Administer and ensure minimal downtime of office network infrastructure, firewalls, WIFI, database, other facilities (Hardware/Software) and email accounts,
  • Manage company website and social media.
  • Ensure minimal downtime of organization’s network, servers and workflow systems deployed.
  • Maintaining network connectivity for the various machines used within the organization.
  • Managing both hardware and software assets including procuring and installation,
  • Troubleshooting daily IT problem including network error, internet connection disruptions and PC malfunctions.
  • Implement Software and Security Updates for Data Security.
  • Main entry point to communicate with third party IT vendors and principal’s IT Department.
  • Ensure security of data, network access and backup system.
  • Implement daily management and others assigned duties.
What you've got?
Attractive Staff Benefits - Fun & Exciting Activities - Career Opportunities
Apply Now

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